All CSLive
Products in one, integrated, complete
customer service and sales system!
CSLive Professional Suite 2005 includes:
CSLive Tickets, CSLive Knowledgebase,
CSLive Chat, CSLive Meetings, CSLive
Surveys, Visitor Tracker, Journal,
Internal Messaging, E-Mail Processing,
Office Tools, Company News, and much
more. NOTE: CSLive Professional Suite
includes all the CSLive products listed
below!
$29.95/month/seat
CSLive
Chat
(plus Visitor Tracker)
CSLive Chat
provides your customers with the ability
to contact you in real-time for sales
assistance, technical support, or for
any other purpose. CSLive Chat
also includes the CSLive Visitor Tracker
which allows you to view each site
visitor as they move throughout your web
site, order products, etc. NOTE: Included with CSLive
Professional Suite.
$9.95/month/seat
CSLive
Tickets
CSLive
Tickets is a robust issue tracking
system, perfect for any business.
Track technical support issues,
complaints, customer comments or
inquiries, and even internal work orders
or purchases. Tickets can be
created by customers or by
representatives. CSLive Tickets is
highly customizable. NOTE: Included with CSLive
Professional Suite.
$19.95/month/seat
CSLive
Meetings
CSLive
Meetings gives you the power to hold
professional online web meetings and
conferences with your customers,
potential new clients, and your staff!
Display "powerpoint" style slide shows
to up to 100 meeting participants per
meeting. Customized invitation
system, participant tracking, and
powerful online meeting tools makes
CSLive Meetings perfect for any sized
business. NOTE: Included with CSLive
Professional Suite.
$19.95/month/seat
CSLive
Knowledgebase
CSLive
Knowledgebase is an online knowledgebase
(also called a knowledge database) that
contains a library of articles, FAQs,
technical support articles, pre-sales
information, etc. CSLive
Knowledgebase provides customers and
your representatives with the
information they need -- quickly!
It's the perfect solution to provide
24/7 online support and customer
service. NOTE: Included with CSLive
Professional Suite.
$9.95/month
CSLive
Surveys
(Launching Fall 2004)
CSLive
Surveys is a brand new addition to the
CSLive customer service family of
products! Learn what your
customers want, inquire on customer
service issues, research a new product
line, investigate your customer
satisfaction rating, and more with your
own online surveys. It's a breeze
to setup any survey. Plus, you can
run multiple surveys at the same time! NOTE: Available in late 2004. Will
be included in CSLive Professional
Suite.
$19.95/month
Latest News
Latest News
Aug 20, 2004
Launch of New CSLive web sites, including:
CSLivePro.com
CSLiveTickets.com
CSLiveChat.com
CSLiveMeetings.com
CSLiveProfessional.com
CSLiveProSuite.com
Aug 17, 2004
Enhanced visitor tracking ability, pro-active chat,
and remote messaging.
[more]
Aug 12, 2004
System Statistics overview added. View
company-wide statistics on live chat calls, tickets,
current site visitors, web meeting participants, and
more all on the same page.
[more]
CSLive Professional chat tickets knowledgebase surveys visitor tracker
web meetings (footer)
